FREQUENTLY ASKED QUESTIONS
DO YOU HAVE A LOYALTY PROGRAM?
We do! Finders Keepers can be joined on your next in-store visit, simply by letting a team member know you want to join. They'll request a few key pieces of information (name, phone, and email) so we can keep you updated on members-only sales, events, and specials. Each purchase you make earns you Finders Points, which can be redeemed for merchandise, discounts, and more!
DO YOU ACCEPT RETURNS?
We do accept returns, provided you have the receipt, it has our original sticker with the price tag still affixed, and it's been within 7 days of the original date of purchase! Unfortunately we cannot accept returns on bathing suits or opened electronics.
HOW DO I STAY CONNECTED FOR INFORMATION ABOUT SALES AND EVENTS?
First, make sure you join our loyalty program, Finders Keepers. Members will always receive hot-off-the-press news about upcoming sales and events. Secondly, connect with us on social media! We have Facebook and Instagram, and update both regularly.
WHEN DO YOU GET NEW MERCHANDISE?
Great question, and one of our most popular! Our team stocks the floor ALL day with new products. We constantly have pallets of new merchandise waiting to be unloaded, so as soon as we have floor space, we put new merchandise out. However, whenever we order a new truck, we'll do a shout-out on social media, so stay tuned to Facebook and Instagram for those details!
WHERE DO YOU GET YOUR PRODUCT FROM?
We have a few sources. We purchase from liquidation websites designed for brick-and-mortar stores like ours; ones that can accept truckloads of merchandise. We also work with brokers who help us find merchandise so we can find the best value and pass along the deals to you!